Privacy Policy

1. Introduction

Embun Systems ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This policy describes how we collect, use, store, and protect personal data, and what rights you have in relation to that data.

This policy applies to all personal data collected through our website at embunsystemss.pro and through our consulting engagements. If you have questions, please contact us at [email protected].

2. Data we collect and how we collect it

We collect personal data in the following ways:

Information you provide directly:

• Name and email address submitted via our contact form
• Phone number, if you choose to provide it
• Business name, role, and enquiry details from your message

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited and time spent on our website (via analytics cookies, if consented)
• IP address (anonymised where possible)

Legal basis: We process your data on the basis of your consent (for analytics cookies), legitimate interest (for basic site functionality), and for the purpose of responding to your enquiries (pre-contractual steps). Data retention: enquiry data is held for up to 24 months; anonymised analytics data may be held longer.

3. How we use your data

• To respond to your enquiry and provide the services you have requested
• To communicate with you about your engagement with Embun Systems
• To send service-related updates (not marketing unless separately consented)
• To understand how visitors use our website and improve its content
• To meet any legal or regulatory obligations that apply to us in Singapore

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

4. Data sharing and third parties

We may share data with third-party service providers who help us operate our website and business, including:

• Google Analytics (website analytics, if consented)
• Email service providers (for transactional communications)
• Hosting and infrastructure providers

All third-party providers we use are required to handle data in accordance with applicable data protection law. We do not transfer your data outside Singapore unless adequate protections are in place.

5. Data protection measures

• Data is transmitted via HTTPS encryption
• Access to personal data is restricted to authorised staff only
• We review our data handling practices regularly
• In the event of a data breach, we will notify affected individuals and the relevant authority in accordance with PDPA requirements

6. Cookies

We use essential cookies for basic site functionality and optional cookies for analytics purposes. You can manage your cookie preferences at any time via our Cookie Policy page. Refusing optional cookies does not affect your ability to use our site.

7. Your rights under Singapore's PDPA

Under Singapore's Personal Data Protection Act 2012 (PDPA), you have the following rights:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of consent: Withdraw consent to the processing of your data at any time
• Data portability: Request your data in a portable format where applicable
• Erasure: Request deletion of your data, subject to legal obligations

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may contact the Personal Data Protection Commission (PDPC) at pdpc.gov.sg.

8. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal data.

9. Children's privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will remove it promptly.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries: